Isoloader Australia is dedicated to providing high standard services to our customers.

Servicing starts with logistics advice. More than 25 years of experience in the building of heavy load handling machines enable us to understand rapidly our client needs and advise them on how to optimise their operation.

In a worldwide market, it is difficult to be always present locally to achieve the maintenance of our machines. This is why, prior the commissioning of the machines, we always identify reliable local maintenance companies that will be able to satisfy the service requirements of our customers. It can happen to be the maintenance crew of our customers itself. We provide those servicing entities with technical support and training that often start during the erection of the machine on site. With the years, we have developed a world wide network of distributors.

We offer ongoing technical and logistics support to our clients that covers the life span of the machine. This is achieved through after sales visits and annual technical inspections of the machines carried out by our own experts. This is to insure the optimal use of the machines and to get an essential feedback for the constant improvement of our machines.

Spare parts can be sourced directly from our store, through our distributors or directly from suppliers when possible. The part list is referenced in the provided machine manual together with maintenance schedule. However, depending on the location and the type of operation of our customers we can also offer the possibility to purchase a spare pack that will contain the ware out spares and sensitive components of the machines. Please, refer to our spare parts section for more information.